Privacy Policy

A to Z Projects ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

We may collect the following personal information when you contact us, request a quote, or interact with our advertising:

• Name
• Email address
• Phone number
• Suburb or location
• Project details you provide (e.g. type of work, budget, timeline)
• Any other information you voluntarily provide

How we collect it

We collect personal information directly from you when you:

• Submit a form on our website
• Submit a lead form via our advertising on Meta platforms (Facebook, Instagram)
• Contact us by phone, email, or in person
• Engage our services

How we use your information

We use your personal information to:

• Respond to your enquiries and provide quotes
• Communicate with you about our services
• Deliver work you have engaged us to perform
• Improve our services and customer experience
• Comply with legal obligations

Disclosure

We do not sell your personal information. We may share your information with trusted third parties who help us operate our business — for example, email or CRM providers — and only to the extent necessary. We may also disclose information where required by law.

Storage and security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, and disclosure. Information is stored securely and only accessible to authorised personnel.

Cookies and tracking

Our website may use cookies and similar tracking technologies to understand how visitors interact with the site and to improve user experience. You can disable cookies in your browser settings if you prefer.

Access and correction

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate. To make a request, contact us using the details below.

Contact us

If you have any questions about this Privacy Policy, or if you would like to access, update, or delete your personal information, contact us at:

A to Z Projects
Email: info@atozprojects.co
Phone: 0426 266 323

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "last updated" date.